Tawny's Online Portfilio











{August 27, 2009}   My Resume for Office Manager/Social Media Marketer

Tawny Labrumtawny-for-blog

21551 Burbank Blvd #84 – Woodland Hills, CA 91367 – 818. 917.2077 – tawnylabrum@yahoo.com

 Qualifications Summary

Performance-driven, results oriented and technically skilled business professional, providing versatile organizational support through project management, office management, marketing and social networking.  Excels at resolving employer challenges with innovative solutions, systems and process improvements all proven to increase efficiency and the bottom line. Advanced professional support skill set, developed through 9+ years of experience working in fast paced, high volume environments supporting CEO’s and up to 15 employees in multiple locations. 

Key Skills and Accomplishments 

Social Media Marketing Develop and Implement Social Media Strategy

Create Company Buzz Using Social Media sites such as Twitter, Facebook, Linkedn, YouTube, etc.

Track and Monitor Online Brand and Brand Reputation

Proficient in Day-to-day Blog Operations – Initial setup and upkeep, daily editing, publishing, marketing and comment moderation

Professional knowledge of Facebook Groups, Pages and Applications, Linkedin Groups and Features and  Twitter for affective Social Media Outreach

Well-acquainted with SEO -Search Engine Optimization and best practices

AdministrativeOffice Management

Teambuilding

Staff Development & Training

Knowledge of Policy & Procedure Manuals

Report & Document Preparation

Spreadsheet & Database Creation

Accounts Payable/Receivable

Bookkeeping &Payroll

Records Management

Meeting & Event Planning

Inventory Management

Expense Reduction

Recruiting and Interviewing

New Employee Onboarding

Computer and Phone SystemsExperience working with, repairing, and troubleshooting Microsoft Servers

Advanced knowledge of Nortel Networks phone systems

Technical support for all computer and office equipment

Well-versed in QuickBooks

Web Page Design/Front Page/HTML

Working Knowledge of  Dreamweaver, Photoshop, Illustrator, etc.

Proficient in all Microsoft Office Applications and Operating Systems

Small office networking including configuring routers and printers

Familiar with Video Conferencing and Webinar best practices

Experience

BINC, Inc.,                             Woodland Hills, CA                                     July 2006 – Present

Office Manager/Social Media Administrator 

Oversaw daily operations and workflow in support of the BINC team and the organizations recruiting practice.  Created a professionally branded name for BINC through the company blog www.AskBINC.com, social media sites such as Facebook, Twitter and LinkedIn and creative networking.   

Accomplishments

  • Developed efficiency enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions
  • Worked with CEO to reconfigure departmental policies and procedures manuals.  Assisted in redeveloping  Recruiter Process Guide by researching, writing and formatting the information presented in the guide.
  • Sourced and recruited potential employees by cold-calling and networking.  Headhunted BINC’s 2008 Biller of the Year who was responsible $481,863.75 in billings
  • Transferred employee benefits to a new carrier, saving the company approximately $4,600 annually
  • Scheduled and organized annual Holiday Dinner/Awards and Incentive Auction by preparing employee awards and recognition plaques, researching and booking location where dinner was held, and assisted in purchasing items for, setting up and running the Annual Incentive Auction. 
  • Negotiated the purchase of office supplies and office equipment in accordance with company purchasing policies and budgetary restrictions.
  • Encouraged a productive and team-spirited environment.  Awarded BINC’s version of employee of the year 2 years in a row awarded to the staff member who most embodied the ideals of BINC.  This award is based on team spirit, attitude, effort, dedication, loyalty, etc.
  • Instrumental in the opening of the BINC Bay Area office.  
  • Redesigned the format and layout of AskBINC.com.  This reduced the over all bounce rate by 68%. 
  • Responsible for daily upkeep on AskBINC.com, this entailed
    • Research and writing daily posts pertaining to career branding, social networking, job hunting and the movement of talent within the Software Industry. 
    • Optimization of posts to include keywords that would drive traffic to the blog through search engines
    • Track keywords and Blog visits using Google Analytics
    • Market and push posts out around the popular social media sites
    • Since assuming control over the company blog, writing posts and marketing, the average daily visits more than tripled
    • Wrote or assisted in writing Guest Posts that appeared on Mashable.com, DailyBlogTips.com and The Career Key Blog and AllThingsGirl.com, as well as articles mentioned or republished on MSNMoney.com, Cheezhead.com, MediaBristo.com, CollegeRecruiter.com, ValleyWag.net and CNET.
  • Created company buzz by growing BINC’s presence on Social Networking sites like LinkedIn, Twitter, Facebook and YouTube.
  • Marketed and expanded the BINC brand name to the community by reaching out and networking with other bloggers, industry experts and the community through the use of social media.
  • Attended and assisted in Social Networking events such as The AskBINC Happy Hour, held in Seattle, Los Angeles and San Francisco

Business Machines Center      Woodland Hills, CA                          November 1999 to July 2006

Office Manager/Executive Assistant 

  • Hired to maintain and manage office side of the business
  • Assisting in the creation and maintenance of the company web page
  • Creating brochures, flyers, and advertising materials
  • Meeting and greeting clients and assisting to their needs
  • Accounts Payable and Receivable, including invoicing and collections
  • Payroll, including Monthly Federal and State Payroll Tax Preparation
  • Purchasing, issuing PO numbers and inventory of all surplus items
  • Quarterly Sales Tax Preparation
  • Monthly reconciliation of bank statement, and income ledger
  • Phone Support
  • Opening and closing responsibilities
  • Computer and office machine repair and support

Social Networking Accounts

LinkedInhttp://www.linkedin.com/in/tawnylabrum

Twitterhttp://www.twitter.com/tawnylabrum

Facebookhttp://www.facebook.com/tawnylabrum

Online Portfolio – tawnylabrum.wordpress.com

Education and Achievements

Associates Degree                                               Moorpark College, Moorpark, CA                                                              June 2002

Graduated in 2002 from Moorpark College with an Associates Degree in Liberal Arts

References

References available on request

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